With pizza being one of the most popular, sought-after dishes today, owning a pizzeria is an excellent way to get a slice of the pie, so to speak. With the right recipes, kitchen equipment, business and marketing plan, pricing strategy, and team, you will be able to find success as a pizza shop owner.
But whether you are just starting your pizza shop or are already managing one, you will meet a lot of challenges along the way. One of these is making all the elements work together to propel and sustain the popularity and profitability of your pizzeria.
Investing in a pizza POS system is the best step to take to manage a successful pizzeria. With this software, you and your team will get a lot of help in running an efficient and profitable restaurant.
Finding the Perfect Pizza Shop POS Solution
Investing in your first POS software is often a hit-and-miss affair. However, making a lot of misses should be the last thing you do if you want to have a fully functional, reliable, and valuable system from the start.
You have to be sure you will get the right POS software for your pizza shop on your first try to get the most from the system.
To ensure you will invest in the best POS system for your pizzeria, start by avoiding these mistakes:
1. Thinking that any POS software will work well for your pizza shop
At first glance, you will think that all POS systems have the same components and features that make running any restaurant easier and more efficient.
However, pizza joints have different requirements. Unlike other restaurants, pizza shops have a more complicated ordering process. Customers have to choose among various options when it comes to pizza size, toppings, crust, and substitutions.
These variations come with different charges as well, making the ordering process even more complex.
When you invest in a POS system that is not designed for a pizza shop, you and the provider will likely have difficulties setting it up to include all the menu options and cover all the possible customer orders.
Since a pizza shop POS system has already been programmed for use in your particular type of restaurant, setting it up and customizing it to meet your specific needs will be easier. Its special features will also help you run your establishment with ease upon its installation.
2. Focusing on additional features
Since it’s your first time to invest in a POS system, you may have high expectations for the software. In case it doesn’t come with some of the features you think are important, paying extra so that you can have access to them may be something that will play in your mind significantly.
However, you don’t have to break the bank to have a complete, reliable system for your pizza shop, especially if you don’t have a lot of money to spare. Try to find a POS solution that has the core features you need and negotiate the extra ones you want to have as part of your system purchase.
Bear in mind that the best POS system providers customize their products to meet their clients’ needs and budgets. If you are dealing with one that is not too flexible, you may want to look at other companies.
3. Failing to account for hidden charges
Additional features aren’t the only things that can cost you extra when getting a POS system. There are several other charges that you have to prepare for as well once you purchase this software.
When you invest in a POS system, you also have to consider the costs of employee training, system maintenance, payment processing, and other additional services.
When you fail to account for these extra expenses, you could end up paying more than you originally planned.
To avoid being surprised by these hidden charges and having difficulties paying them, request detailed quotes from your preferred POS provider. If you have any questions about any item, ask the sales staff immediately.
4. Selecting a POS system that does not have employee monitoring capabilities
Most POS solutions are equipped with time clock features and can record and generate labor analytics and reports. These are functions that will help you greatly in analyzing your employees’ productivity and labor cost percentage.
The labor cost percentage capability, in particular, will give you actionable insight into how your team works to produce sales at any given time.
These features will help you make smart decisions in terms of hiring new employees or letting current ones go due to unproductivity. The data you have at hand will also give you insights if you need to invest in additional training for your staff.
5. Ignoring the quality of after-sales customer service
Lastly, aside from focusing on the capabilities, features, benefits, and the price of the POS system, don’t forget to find out if you will get help when you need it.
Keep in mind that although many providers offer similar products at nearly the same price points, they will differ in the quality of customer service they provide.
As such, try to learn about the quality of after-sales care and service you will get from the POS software provider after you purchase their product. Will you have access to customer and tech reps 24/7? What channels can you reach them through, and how fast are their response times?
Additionally, find out what you can in advance regarding the versatility of your POS system. If you want to invest in mobile ordering software in the future, will it sync effortlessly with your current platform?
Aside from getting the answers to your questions from the sales rep, go online and read reviews and feedback from the software provider’s current and past customers.
A POS system can turn things around for your pizza shop, even if you are still in the process of opening it. Make sure you get the right software by avoiding these mistakes and following the right tips in choosing one.