Is a unique number used to differentiate businesses
The Accounting integration provides a way to sync your sales and inventory transactions to your accounting software. Available accounting integrations are QuickBooks and Xero.
Are orders which have not fully paid or voided.
Are payment methods that are marked active in the dashboard.
Is the exact date and time in which a process was performed.
Orders having their payments postponed to later specified time.
It’s a unique code that gives the user the ability to access the data through the API.
A user who have a Login Pin assigned.
Transactions that have been approved by an authorized user.
Reflects the App’s currently running version.
Shows clock in time for each employee.
Is a setting used to allow Auto Pairing between devices that are registered within the same branch.
Average Per Order
The average amount of sales per order which can be calculated as follows:
Average Per Order = Price of Total Sales / Quantity of Total Sales
Average Per Person
The average amount of sales per person which can be calculated as follows:
Average Per Person = Price of Total Sales / Guest Count
Is a device used to scan entities with barcodes set up into the system. It replaces the manual selection approach.
Are a method of grouping branches that share similar characteristics. Such as branches that are located in a specific city.
A summary view for all branches regarding their active orders, pending payments, occupied tables, cashier devices statuses and last sync/order.
Is an action used in KDS device to notify the users/clients that the orders/products in the kitchen are ready. Bumped orders can be recalled using the history button and can be dismissed once they are done.
The business date in which the order was created on.
Business Intelligence Integration
Business Intelligence is the use of technologies, applications and practices for the collection, integration, analysis, and presentation of business information to support better business decision making. Available tools include, Fruits360 and ShopBrain.
Business Start Time
Is a Cashier app settings option in which three Time options can be set in order to automatically End Day. If cashier doesn’t end day after 12:00 am the cashier will automatically end it at these times and start a new business date, 4:00 AM, 5:00 AM, 6:00 AM.
Call Center and API Orders
Are two services provide by Foodics for enabling Online Ordering.
Call Center Dashboard
A summary view of call center orders (Active, Done) and agents performance in terms of orders and net sales.
Assign a Call Name to the person to be called when the order is ready.
Is the box that contains the cash payments at Cashier counter.
Is used to remove money from the drawer when the drawer is getting heavy, the removed money can be saved in another safe.
Is the Foodics provided application for placing and managing orders.
Printer device that’s dedicated to Cashier transactions. It’s usually positioned at the Cashier Counter.
Is the section of the cashier where the menu is reflected.
Are additional fees for services such as, delivery fees and service fees.
(Opposite of Cash Surplus) Is the amount of variation between the closing amount and estimated cash in register and is shown when the amount of cash is less than what it should be. This value is represented as:
Cash Shortage = Closing Amount - Estimated Cash In Register
(Opposite of Cash Shortage) Is the amount of variation between the closing amount and estimated cash in register and is shown when the amount of cash is greater than what it should be. This value is represented as:
Cash Surplus = Closing Amount - Estimated Cash In Register
A printable check that depicts the order’s details.
Is the action used to unlink the customer’s association with the order. Must Assign Customer for it to appear.
Is the action of starting the employee’s shift, helps documenting employees attendance and compare sales done by each employee.
Is the action of ending the employee’s shift, till should be closed in order to clock out.
Is a Cashier app button used to enter the amount of money found in Cash Drawer at the time of ending a shift.
Is the amount entered by the user when closing the till, it represents the summation of all cash based payment methods. Closing amount should match to the estimated cash in register amount.
A user who have an email address and a password assigned.
Refers to orders made using the console (Call Center & Web Cashier) orders.
Are inventory transactions made to change the previously calculated cost.
Is the ability to set customized prices for different units in different branches.
Customer Account Balance
Represents the amount that the customer owes to the business. Can be calculated using the following equation:
Account Balance = Total Credit - Total Debit
Customer Favorite Branch
Is the branch that the customer makes the most orders from.
Customer Favorite Product
Is the product that the customer orders frequently.
Customer Loyalty Balance
Represents the amount of points/punches that the customer collected so far. This number resets every time it hits the reward required points/punches value.
Are a method of grouping customers that share similar characteristics. Can be used to categorize customers that belong to a certain entity for example.
Customer Total Credit
Is the total amount the customer owes to the business.
Customer Total Debit
Is the total of house account payments made by the customer to the business.
Customer Total Earned Points/Punches.
Is the summation of all points/punches acquired by the customer.
Customer Total Spent
Is the total amount spent by the customer in all branches.
Is the Foodics summary for various sections of the console.
Are those orders sent by Waiter or Call Center, and have been rejected by Cashier.
Default Order Type
The default order type used, can be set manually from Cashier Settings. Selected value will be set automatically when New button is pressed on the Cashier App.
Is a product that has exceeded its dedicated preparation time.
The amount of time delay without performing either Payment or Void.
Used in delivery orders, if registered in the dashboard address will be set automatically. Can be added/modified using the Set Delivery Address option in Cashier Order Options.
Delivery Management Integration
Is the use of delivery management softwares to provide a dedicated system to manage delivery orders, teams, dispatchers, and drivers. It also provides analytics about performance regrading different aspects of the delivery process. Available platforms include Dook, Swift, Order Lord and Yswa.
Device Ip Address
Represents the device’s IP Address, requires an internet connection.
Is an application screen that contains information related to the host device and the application itself.
The dial code which corresponds to the country in which a person is located.
Digital Menu Integration
Digital Menu gives you the ability to create a visually striking, contemporary digital tablet menu. Such as FineDine.
Digital wallet Integration
A digital wallet refers to an electronic device or online service that allows an individual to make electronic transactions. Such as STC Pay.
Is the deciding factor of what the discount can be applied on (product/order level or both).
Is the Foodics provided application for showing the order and total price for the customer at Cashier Counter in order to serv for the payment process.
Orders paid in full will have its status changed to Done.
Inventory Transactions that have been completed.
Is the process of removing/adding cash to the cash drawer it can be (pay in, pay out, cash drop or open drawer).
Drawer operations Reason
Is the reason causing one of the drawer operation types to be conducted.
The maximum dedicated time for the Ahead orders’ payment.
Is the process of rearranging tables within a section from the cashier app to simulate the physical layout of the sections.
An internal number given to each employee by the business.
Enabled order types in prints
This term refers to which orders are enabled for which printer, it can be specified from the Device Settings in the Cashier App.
Enabled products in kitchen
This term refers to which products are associated with which kitchen printer. It can be customized from the Device Settings in the cashier.
Select the tables in which this Waiter user can assign orders to when making Dine in orders.
Are the set of enabled employees to act as Waiters.
Is a Cashier app button used to end the business day.
ERP, or enterprise resource planning, is a modular software system designed to integrate the main functional areas of an organization’s business processes into a unified system. Available softwares include Muazanh.
Estimated Cash in Register
This represents the Cashier device estimation for the value that should be in Cash Drawer at the time of closing the till.
Is the process of paying the total price amount required for an order.
A special payment methods that is added to your list of payment methods needs further configuration.
A summary view of the business as a whole in terms of number of orders, net sales and net income.
Geocoding is the process of transforming a description of a location such as a pair of coordinates, an address, or a name of a place to a location on the earth’s surface. Available softwares include What3Words.
Is a voucher sold by the business to be used as an alternative to cash for orders.
Is the process of bumping all products that share the same customization.
The number of persons who visited the restaurant.
The ID that uniquely identifies each transaction or item or any entity in the database. Can be used by integrators to find or fetch certain transactions or items.
Is a graph used to show the sales by hour, usually used to measure a store’s traffic at a given time.
Is a feature used to store customers credit and debit transactions.
House Account Payment
Is a form of payment made by the customer to pay off the credit he owes the business, can be processed through the console or the cashier app. Also, can be used for advanced payments.
House Account transactions
Provides a list of all house account made transactions debit/credit.
Is an app user who does not perform any action on the device for a period of time.
Initial Waiting Time
Waiting time usually starts from 0, it can be changed to start from a determined initial waiting time.
Represents the connection status to the internet, can be connected or not connected.
Is a grouping mechanism for inventory items used for reporting purposes.
Is a transaction used for stocktaking.
A summary view of all inventory transactions, can be used to approve pending transactions and reorder low level items.
Inventory Item Recipe
Is the collective items and quantities used of inventory items to create another inventory item. Usually used in producible items.
Inventory Item Tags
Are a method of grouping inventory items that share similar characteristics. Can be used to facilitate the use of inventory transactions.
The quantity of each inventory item available in the stock.
Inventory End of Day
Is the time in which your inventory business day ends and all upcoming inventory transactions will be assigned to a new business day.
Allows you to combine two different orders into one.
Is the Foodics provided application for serving ordering processes inside the Kitchen.
Kitchen Done at Time
Is the time in which the order has finished preparing in the kitchen.
Printer device that’s dedicated to kitchen transactions. It’s usually positioned at the kitchen in order to communicate with chefs.
A paper that contains information relevant to the kitchen’s view. Must assign a kitchen printer in order to acquire.
Kitchen Received at Time
Is the time in which the kitchen has received the order through KDS or Kitchen Printer.
Is the user manual provided by Foodics for all of its setup devices and interfaces.
Last Data Download
Reflects the last time data was downloaded into the Cashier App.
Shows the date/time when the latest order was made.
Shows the latest time where data was synced on a cashier device.
Is the feature of enabling secondary language for Foodics console and apps.
The app user’s password which will be used to login to the applications.
Is the angular distance of a place north or south of the earth’s equator.
Is a service provided by Foodics for running Live Customer Service Support.
Is the angular distance of a place east or west of the Greenwich meridian.
Are points/punches collected by the customer based on the loyalty method chosen, which can be redeemed later on for rewards.
Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program. Available programs include Loyalle and Mukafaat.
Is the core base of the Foodics loyalty, it can be either points (where each point equals 1 Riyal, or Punches where each punch equals 1 order). Can be configured in the settings section.
Are the reward specified when a customer reaches the reward required points/punches, can be redeemed in upcoming orders.
Offers a log of all customer loyalty qualified orders.
Marketing programs provides a marketing automation platform and an email marketing service that gives you the ability to create and manage mailing lists, newsletters, automated campaigns and more. Such as, Mailchimp.
Is the main Cashier located in one branch which sub cashier relies on.
Is the maximum allowed limit of an inventory item’s quantity that can be housed by a branch or a warehouse.
Are the highest number of possible selections for modifier options.
Maximum Return period
The maximum period in which return will be allowed. Can be set manually from the Cashier Settings.
Are user created groups that contains all saleable entities, it offers a customized view of a business’s menu for cashier app, web cashier and call center views.
Are values within a report that can be represented using a graph.
Is the minimum allowed limit of an inventory item’s quantity that can be housed by a branch or a warehouse.
Are the lowest number of possible selections for modifier options.
Is the way modifiers are prices when more than one modifier is applied to the same product, like applying different toppings to a pizza.
Is the name of an entity using a secondary language.
Is the Foodics provided application for displaying customers’ orders with their preparation status inside the restaurant.
Number of copies for prints
This term refers to how many prints are set to be printed for Receipt and kitchen prints. It will be set to one by default.
Is the number of tables with active orders assigned to them.
Receipts can have one of two titles, its either an Official Receipt or a Receipt Reprint. The first print is always titled Official Receipt.
Is the number of cashiers with no internet access at a given branch.
Online ordering Integration
Online food ordering is the process of food delivery or takeout from a local restaurant or food cooperative through a web page or app. Available integrations are Akel, W99l, TmmmT and Ngwah.
Is the type of discount that is to be determined by the user at the time of application.
Is a Cashier app button used to enter the amount of money found in Cash Drawer at the time of starting new shift.
Is the amount entered by the user when opening the till, it represent the starting cash in the drawer.
A reduction in the order’s final price it can be either preset or open (Amount or Percentage).
Order Info Printer
Printer device that’s dedicated for printing Order Info.
Order Info Print
Prints the header of the kitchen print separately.
Are additional remarks regarding the entire order that the cashier wants to convey to kitchen employees.
Where the order has been initiated it can be either from (Cashier, Call Center, API).
Are a method of grouping orders that share similar characteristics. Can be used to mark certain orders.
Contains a list of all inventory transactions triggered by register operations.
orders Pending Count
Are orders waiting to be uploaded to the dashboard.
Orders Summary Report
Is a Cashier app report that is used to view details related to orders, sales, income and returns within a specified business date.
The real available quantity of a specific item.
The previously paid amount.
Is the optimal amount of an inventory item kept by the branch/warehouse.
Is the process of paying a partial amount of an order’s price.
Is used when you deposit money into the business for a reason other than sales during a shift.
Is used when you take money out of the cash drawer to pay someone or use it to buy something from a vendor during a shift.
Payment terminal Integration
is a device which interfaces with payment cards to make electronic funds transfers. Available integrations include Geidea.
Are those orders sent by Call Center or Waiter, and are waiting for Cashier acceptance.
Is the summation of all active orders remaining due amounts.
The number of persons assigned to the order.
Is a pairing option that checks for connectivity status between devices.
The time dedicated for the product’s preparation or the time spent for the order preparation after it has been sent to Kitchen.
Is the type of discount that is created and saved by an authorized Dashboard user.
There are two pricing modes which can be toggled. These modes are Inclusive where products and modifiers have taxes included within their prices, and Exclusive where product and modifiers have taxes excluded from their prices.
The way products are priced, either preset or open where the pricing is left for the cashier user to decide upon.
Printed At Time
The exact date and time when a print was generated.
A reduction in the product’s price it can be either preset or open (Amount or Percentage).
Product Mix Report
Is a Cashier app report that shows sales categorized by products and modifiers, as well as Waste and Non-Waste returns.
Are additional remarks regarding a specific product that the cashier wants to convey to kitchen employees.
Is the collective items and quantities used of inventory items to create the final product.
Is a function used to arrange product names in alchemistical order and search through them.
Product Selling Type
The way products are been sold, either by unit or weight.
Are a method of grouping products that share similar characteristics. Will show on the cashier app if activated.
Is a type of inventory transactions that is used when several items are combined together to create a final product.
Is a method for customizing offers within a business such as, by two get one for free.
Is an inventory transaction performed to place an order for a specific quantities of selected inventory items from a registered supplier.
Is a type of inventory transactions that is used when an inventory item/s are purchased from a supplier.
Is the method used to cancel orders made by the Call Center/send a cancelation request to the cashier.
Is an inventory transactions performed to deduct a specified quantity of an item’s total quantity within a given branch or warehouse.
Quantity Adjustment Reason
Is the reason/s for deducting a quantity from an inventory item’s total quantity such as, damage or expiry. Can be customized by the user.
Are the causes for void & return, quantity adjustments and drawer operations, can be customized by the user.
Used to recall an order back form the history in case it was bumped by mistake.
The branch’s footer to be printed on the receipt.
The branch’s header to printed on the receipt.
Allows you to upload your business logo which will be printed on the receipts and reports.
Receipts can have one of two titles, its either an Official Receipt or a Receipt Reprint. The second print is always titled Receipt Reprint.
Is the Summation of the order’s products and modifiers – Taxes.
Is the action used to cash-in on your accumulated loyalty points/punches.
Is a sequence of numbers and characters used for identifying a specific entity at the database within the same business.
Is a Cashier app screen used for placing and processing orders.
Equals to the To Pay Amount – Summation of all payment methods.
When Minimum Options is set to 1 or higher for a modifier.
Is the action taken when the customer wants to cancel the order after the payment has been completed.
The Final price’s rounding method it can be either Up, Down or Average.
Total amount of rounding has been applied.
The action used to determine the validity of the coupon.
Is the number of seats within a table, can be used to determine the maximum number of guests.
Security softwares offers a synchronization between your security systems and Foodics in order to have faster more efficient decisions when needed. Available integrations include Solink.
Allows you to split the order into two different orders.
Pick a table in which all orders sent from that Waiter Device will be assigned to automatically.
The current status of an order’s lifecycle, which can be Active, Pending, Done.
STC Pay is a digital secure wallet that empowers individuals to take full control of their finances at their fingertips anytime, anywhere.
Is a type of products that is mainly used by retailers to automatically create a mirror in inventory items.
Is the Cashier added in master cashier as a sub cashier to increase the quantity of cashiers in one branch for a better operation.
Is the mode enabled in case of having a Master Cashier to pair to. Paired cashiers will share the order numbering sequence.
Is a service provided by Foodics for enabling clients to request problems support.
Is the process of downloading data updates from console using sync data button found in cashier settings.
Reflects the iOS running version.
Shows virtual layout of all created floors. Available tables will be labeled green, occupied will be marked red and tables who have the check ordered will be marked orange.
Are the prefixed amounts paid by a customer.
Is the process of closing the till by entering the amount of money found in Cash Drawer at the time of ending a shift.
Is the process of adding or removing cash from the drawer without completing any transaction.
Shows if till is closed or open, if open, opening amount will be shown.
Till Summary Report
Is a Cashier app report that is used by to view details related to tills’ timings and totals amounts within a specified business date.
Is a geographic region within which the same standard time is used.
Is an inventory transaction that is performed to move a specified quantities of selected items from one location to another.
Is a type of inventory transactions that is used when items are moved from one entity to another.
Upgradable combo group
Is an option that is when enabled upgraded items will sustain their upgrades even if size changes.
Is the process of uploading data updates to Dashboard using Upload Data button found in Cashier Sync screen.
The app username which will show on the applications.
The difference between Entered Quantity Cost and Original Quantity Cost represented as:
Variance Cost = Entered Quantity Cost - Original Quantity Cost
The difference between Entered Quantity and Original Quantity represented as:
Variance = Entered quantity – Original Quantity
Void & Return Reason
Are the reasons for which a void or return transactions was conducted.
An Option to cancel or send Order Cancelation request.
Is a verification method used by the waiter users to double check the orders made by the customers before sending them to the cashier.
Is the Foodics provided application for serving ordering processes inside the restaurant.
Is the amount of waiting time for an order’s preparation.
Is a type of return in which the returned items can’t be reused by the business.
Is a type of void in which the voided items can’t be reused by the business.
Is an online cashier which can be accessed through the web, used for placing and processing orders.
The time difference between Open Time and Close Time for a specific branch, which implies the number of working hours per day.