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Promotion Overview

Promotions are a way to attract customers by offering them benefits when they spend or buy a certain number or value of menu items. Promotions can be limited to a certain date period, time period during the day, certain weeekdays, and even order types.

There are 2 types of promotions:

Basic promotions have basic conditions. An example would be a summer sale where all or specific products will have a 20% discount. Advanced promotion have more advanced conditions that should be satisfied to be applied. An example of an Advanced Promotion would be to buy at least 3 out of 5 selected products, and get one product from another list of products discounted at 50%.

Note: Promotions are applied automatically once their condition is met, the cashier does not have to manually apply a promotion.

How to Create a New Promotion

  1. Click on Manage button on the sidebar.
  2. Click on Promotions.
  3. Click on Create Promotion then fill the fields according to your promotion design.
  4. Click on Save.

How to Limit Promotions to Specific Customers

With Customer tags, you can limit the activation of promotions to certain customers by following these steps:

  1. Click on Manage button on the sidebar.
  2. Click on Promotions.
  3. Click on the promotion name.
  4. Scroll to the bottom, In Limit To Custmer Tag section click on Add Customer Tags button.
  5. Select the needed customer tag. (example VIP Customers)
  6. Click on Apply.

What is Promotion Priority

The is a number that is used when multiple promotion are active at the same time to decide which promotion should be applied. 1 is the highest priority number, followed by 2, 3, etc.. (The Promotion with the highest priority number will be applied).

  1. Click on Manage button on the sidebar.
  2. Click on Promotions.
  3. Click on promotion name.
  4. Click on Edit Promotion then enter priority number in Priority field.
  5. Click on Save.

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