Reviews are crucial for the sustainability of small businesses. Make sure to review them responsibly: you can either lift them up with a positive review, or put them down with a negative one. If you are upset about an experience, you can always give your feedback directly to management.
Small businesses have a smaller hierarchy and less bureaucracy. When you give your constructive feedback to management, it’s often escalated directly to responsible parties and turned into action. By giving them feedback, you are helping them grow and improve quality of service. It’s a win-win.
Always think of the person on the other end of the line; just like you, they are doing the best they can. The way you give feedback can either motivate the employee to grow and improve, or it can cost them their career. Articulating your thoughts kindly will help them locate the problem and solve it, and subsequently provide you with a better experience next time.
The entrepreneur is an economic treasure who has undertaken great risks to provide us with innovative value. It is our duty to empower, advice and support them, not discourage them.
Turki Al Qurashi
Vice President, Ruwad Al Deyafa
Every single thing you do to support small businesses matters, even if it’s as simple as leaving them a great review on Google Maps or letting your friends know when you discover a new place. Be kind, it counts!
Nouf Al Harbi
Owner, Hamsa wa Taghmeesa
The F&B industry is responsible for great economic opportunities, specifically in the employment of young Saudi talents. I believe in the growth potential of this industry and that community support is crucial for its success.
Iyad Al Rasheed
Vice President, Shawarmer
Foodics, the backbone of small businesses
Supporting the growth of the F&B industry is at the center of our vision. Our solutions are built to elevate guest experiences and business operations through state of the art cloud technology.