All in One Reservation and Guest Platform
App Details
serVme is an integrated guest experience platform that streamlines operations and captures guest data. Modules include reservations, waitlist and walkin, online booking integrated with social platforms, guest CRM and automated marketing, integrated with point of sale, telephones, PMS, and contactless menu and ordering. serVme is the preferred vendor by 2,500+ restaurant concepts.
App Features
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- Manage reservations via an intuitive reservation, waitlist, and walkin system
- Operate a guest CRM and profiling powered by guest tags
- Streamline operations via direct integrations with point of sale, telephones, and property hotel management systems
- Access an automated marketing and re-engagement platform to target diners again
- Enabled by SMS and email for notifications, promotions, and guest feedback review
- Powered by payments to secure bookings and tables in advance and pre-authorized payments in case of last minute cancellation and no-show
- Receive direct and commission-free online bookings that is integrated with popular online channels (Google, TripAdvisor, FB/Instagram, website) via custom branded widget
- Powered by digital contactless menu for scanning QR code (view and order)
- View full analytics and reporting module that track guest spending and F&B metrics