A purpose-built guest experience and CRM platform for you

App Details

SerVme is a strong guest experience and CRM platform that offers table and seat management, waitlist, guest profiling, free-of-charge online bookings, a marketing platform, and robust analytics. A purpose-built hospitality system, we help streamline operations from the front to the back of the house with powerful integrations with telephone, point of sale, hotel property management systems, payments and popular social sites like Facebook, Google, and Instagram. Our mission is to make it incredibly easy for hospitality operators to make better-informed decisions to boost revenue and foster lasting connections with their guests. Join thousands of restaurant operators that have chosen to work with serVme.

When integrated with Foodics, you can analyze high spenders, frequent visitors, seating history, past items ordered, and other historical details to provide personalized service to your guests. Spot high spenders and frequent visitors.

App Features

• • Transparency in pricing – No cover fees from any channels – direct bookings, Facebook, Instagram, Google, and any third party. 
  • Control your online capacity, pacing, and intervals, by shift and event and track the source of all bookings from any channels to avoid any fees. 
  • The first to integrate with Foodics point of sale system to track guest spending, order items, and visualize the guest data into easy to read dashboard with daily reports, and custom reports based on new vs returning guests, top-selling items, and much more  
  • Capture guest data, notes, membership, guest & reservation tags, last visits across the venue
  • Send guest-targeted marketing emails and SMS (English and Arabic) via custom built template to engage and bring back guests by using our marketing built-in tool 
  • Avoid last-minute cancellations and no-shows with pre-authorized payments and deposits, and ticketing via integrated payments in Saudi Arabia
  • Great pricing with strong dual lingual dedicated account managers that are dedicated to service you and your team and ensure strong usability and satisfaction. 
  • Utilize a powerful reservation system with a strong user experience that allows you to build custom table tags, set table combinations, understand the cover flow capacity of your online and manual bookings to turn tables quickly with real-time updates 
  • Seamless integrations with payments, point of sale, telephone, and hotel property management systems to gather data about guests and streamline operations
  • Theme and personalize your custom free booking widget for direct bookings on a platform of your choice on the website, Instagram, Google, and TripAdvisor. 
  • Promote special events online and sell events such as Mother’s Day, Valentine’s Day, and Weekly brunch with our powerful online event management tool 
  • Collect real-time guest ratings and survey feedback from different channels and nudge guests  to leave their reviews publicly