Cloud Kitchen: What Is It & How Does It Work?

The unexpected events of the year 2020 have radically modified our way of life, whether it is corporate, social, or personal. Many industries that relied on the liveliness of social life have taken a huge hit due to the coronavirus pandemic, especially the restaurant industry. But all hope is not yet lost.

Cloud kitchen, also known as virtual, dark, or ghost kitchen, has been witnessing a steady rise over the past few years to become one of the most convenient and lucrative business models. As restaurants try to adapt to the limitations of lockdowns, cloud kitchens soared. All restaurants quickly shifted their models to become cloud-focused. 

What Is “Cloud Kitchen”?

Cloud kitchens are consolidated facilities in which brands can lease space solely for food delivery or takeout. Orders are made directly by consumers using the brand’s website/app or through a third-party platform for ordering and delivery.

They do not have dining areas or brick-and-mortar spaces, instead, the space consists of a shared kitchen space for the staff, who prepare the meals to be delivered to the customer at home or the office. This delivery process is normally achieved through online delivery companies such as Careem Now, Shadda, Mrsool, Wassel, and much more

Opening a cloud kitchen facility can also allow you to house more than one virtual restaurant! With one shared kitchen, you could set up several brands with different food styles and cuisines. This way, you will be able to raise your profit margin by appealing to several tastes instead of focusing on one. 

How Do Cloud Kitchens Work?

As mentioned above, cloud kitchens are delivery-centric restaurants. Therefore, the food should be quick and easy to make and remain fresh and tasty even after delivery commutes. Some cloud kitchens may offer an in-person pick up option or drive-through but it is better to purely focus on delivery, especially in the beginning. 

Evidently, operating cloud kitchens relies heavily on technology. Like any type of restaurant, as a cloud kitchen owner and/or manager, all activities need to be monitored from the moment a customer calls and orders to after the food is delivered. That is why, it is essential to implement a Point-of-Sale system (or PoS system) with which you could track all the comings and goings of your restaurant.

The POS needs to be all-inclusive, meaning it should provide you with all the necessary tools to properly manage your restaurant. One system should allow you to manage the inner workings of the kitchen, track all ongoing and completed orders, add customer information, integrate payment methods, manage your inventory, and much more. 

Choosing and installing that POS system can be trying when you honestly do not know a lot about technology, which is why Foodics has the best solution for you! All you have to do to get the right solution is to contact us or request your demo to start managing your restaurant in no time! 

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