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Troubleshooting

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Device Branch Changed

This error is caused by changing the branch of the license to another branch, make sure that all data has been uploaded to the console, in

An SSL Error

This error is most likely due to an error in the network configuration of your device and it is recommended to reset the network settings. To

The Request Timed Out

This error is most likely related to your network connection, so it is recommended to disconnect the network and connect again. To do that, from your

Connect Error Offline

When you receive the error Connect Error Offline from one of the connected devices in the Cashier (Printer, KDS, etc..), follow these steps to fix the

Device Diagnostics

Diagnistics help you learn more details about the device that is running the Foodics Application and you can find out if there are any sync issues

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